Frequently Asked Questions
567tv FAQ — Answers to All Your Questions
From withdrawals to bonuses, mobile gaming to responsible gambling — find detailed answers here to the questions Bangladeshi players ask most about 567tv.
Any question can come to mind while using 567tv — what are the withdrawal rules, is there a problem on mobile, how do bonuses work, or what should be done for responsible gaming. In this FAQ page we have tried to give clear answers to the most useful questions based on real experience. Find answers by category below.
Withdrawals
Wagering requirements must be met before withdrawing bonus winnings. For the welcome bonus, wagering is calculated based on the bonus amount only — not the deposit. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets. Once that requirement is met, winnings earned from the bonus can be withdrawn normally. The minimum withdrawal amount is ৳800.
Yes, 567tv's withdrawal service is available 24 hours a day, seven days a week — including midnight, Friday and Saturday, and public holidays. You can send a request at any time via bKash, Nagad, Rocket, and Upay, and the money will typically reach your account within 5–30 minutes.
Withdrawals are usually completed within 5 to 30 minutes. bKash, Nagad, Rocket, and Upay are generally the fastest. Bank transfers may take a little longer due to the bank's own processing time. If there is a longer delay than expected, please contact live chat.
The minimum withdrawal limit at 567tv is ৳800. Requests below this amount are not processed. Before withdrawing, make sure your balance has at least ৳800 and, if applicable, that any wagering requirements have been met. This rule applies regardless of the method — bKash, Nagad, Rocket, Upay, or bank transfer.
For most players in Bangladesh, bKash and Nagad are the most popular because they are completed quickly from a mobile phone. Rocket and Upay are equally effective. For those who want to transfer larger amounts, a transfer to an established bank such as Dutch-Bangla Bank or BRAC Bank is a good option.
Mobile Gaming
Yes, you can create a shortcut on your home screen directly from the browser without downloading an app. On Android, open 567tv.mom in Chrome, then select "Add to Home screen" from the menu. On iPhone, open it in Safari, tap the share button at the bottom, and tap "Add to Home Screen". After that, you can start playing by tapping the icon directly, just like an app.
The most effective solution is to clear your browser cache. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data → Cached images and files. Then reload the page. If the problem persists, check your internet connection — Wi-Fi generally provides a better experience than mobile data. If the issue continues, let us know via live chat.
When the connection is restored, log in again — in most cases the game will resume from where it left off, or the result of the incomplete round will be saved on the server. 567tv's servers keep the data of every round securely. If you notice any discrepancy in your balance, notify the support team immediately — they will verify the transaction logs and assist you.
567tv runs on any modern smartphone and tablet — both Android and iOS. For the best experience, Android 8 or above, or iOS 13 or above, is recommended. The site also works on older phones, though some animations may be limited if the screen resolution is low. It can also be played without any issues from a desktop or laptop.
No, no features are reduced when playing on a browser. Bonuses, payment options, game types, and live chat are all available in exactly the same way on a mobile browser. The 567tv site is built with a fully responsive design for mobile, so the full experience is available without a separate app.
Bonuses & Offers
No. The welcome bonus is available only once — on each player's first deposit. Opening multiple accounts for the same person is also against the rules, and if detected, the accounts involved may be suspended. However, 567tv also has other promotional offers for regular players.
Yes, bonuses generally have a set expiry period. If the wagering requirements are not met within the specified time, the bonus balance may expire. It is therefore wise to continue playing regularly after activating a bonus. To find out the detailed expiry terms, please see the terms and conditions page.
After creating an account at 567tv, the welcome bonus is automatically added when you make your first deposit. The minimum deposit is ৳300 and the bonus is given at 100% up to a maximum of ৳15,000. Example: if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving a total balance of ৳2,000. A deposit of ৳32,000 or more will earn the maximum bonus of ৳15,000.
Slot games generally count in full toward wagering requirements. Live casino and table games may count partially. Sports betting is usually included in wagering, though a minimum odds requirement applies. For the exact list, check the terms and conditions page or ask via live chat — they will help with your specific question.
Wagering is calculated on the bonus amount only, not on the deposit or total balance. A 15x wagering requirement means you need to bet 15 times the bonus amount. Example: if you receive a ৳1,000 bonus, you need to place ৳1,000 × 15 = ৳15,000 in bets. Only then can winnings from the bonus be withdrawn.
Responsible Gambling
Yes, 567tv believes every player can set their own limits. You can request a deposit limit or a cooling-off period through the support team. Write to live chat or to [email protected] — they will quickly help apply that limit to your account.
567tv's responsible gambling page has helpful information and links to resources. Talk to someone you trust — a family member or friend. For professional support, you can contact a mental health service center in Bangladesh. To take a temporary break, the 567tv support team will help temporarily suspend your account.
Online betting and casino gaming is an entertainment activity for adults. Taking into account concerns about the financial and emotional maturity of those under 21, 567tv strictly permits only users aged 21 and above to operate an account. Age is verified at registration, and accounts belonging to minors are closed.
Some common warning signs are: spending more than the planned budget, repeatedly trying to recover lost money, being unable to stop playing, gambling affecting work or relationships, borrowing money or lying in order to gamble. If any of these signs appear, it is important to take a break and seek support.
Your concern is completely understandable and it is important to express it. Speak directly with that person with empathy — express your concern without placing blame. If needed, contact 567tv support — they can provide guidance on getting help while keeping account-related information confidential. For more details, please see our responsible gambling page.
Still have questions? We are ready to help
If you did not find the answer to your question here, contact the 567tv support team directly — in Bengali and English, at any time.
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Email: [email protected]