567tv Privacy Policy
This document explains with full transparency how your personal information is collected, stored, and protected.
1.Introduction & Scope
This Privacy Policy ("Policy") is prepared and published by the entity operating the 567tv platform. 567tv is an online betting and casino platform for Bangladeshi users that ensures fair play using SSL encryption and the latest security technology.
This Policy provides detailed information about how we handle your personal data — whether you are a registered member, a website visitor, or a prospective user. By using our website (567tv.mom) or creating an account, you are considered to have agreed to the terms of this Privacy Policy.
We handle your personal information with the utmost respect and do not sell or rent your data to third parties. Protecting your privacy is not just a legal obligation for us — it is a core principle of our business ethics.
2.What Information We Collect
To operate the 567tv platform and provide you with the best possible service, we may collect the following types of information:
Identity Information
- Full name
- Date of birth and age verification details
- National ID or passport number (where applicable)
- Username and password
Contact Information
- Email address
- Mobile number
- Residential address
- Billing address
Financial Information
- bKash / Nagad / Rocket / Upay mobile banking details
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction records
Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system
- Session logs and cookie data
Gaming Activity Information
- Play history and betting records
- Preferred game categories
- Bonus and promotion usage history
- VIP level and points information
Communication Records
- Live chat conversation history
- Email correspondence
- Support tickets and complaint records
- Surveys and feedback forms
3.How We Collect Information
We collect your information in the following ways:
- Information You Provide Directly: Information you voluntarily provide during account registration, identity verification, and when adding payment methods.
- Automatic Collection: Technical information collected automatically through cookies, web beacons, and similar technologies while you use our platform.
- From Payment Processors: Mobile banking providers such as bKash, Nagad, Rocket, and Upay share necessary information with us to confirm transactions.
- From Identity Verification Services: Legitimate third-party verification services may be used to confirm age and identity.
- From Support Interactions: When you contact us via live chat or email, the details of that conversation are recorded.
4.How Your Information Is Used
567tv uses your personal information only for the following legitimate purposes:
Account Management and Identity Verification
To create, maintain, and keep your account secure. This information is essential for confirming that users are 21+ and for verifying account ownership.
Payment Processing
To complete deposit and withdrawal transactions. Financial information is required to ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer, in line with the minimum deposit of ৳300 and minimum withdrawal of ৳800.
Providing Customer Support
To deliver effective assistance in Bengali and English via 24/7 live chat and email. Having your issue history on hand allows us to provide faster and more accurate solutions.
Security and Fraud Prevention
To detect and prevent unauthorized account access, money laundering, fraud, and other illegal activities. This is essential to protecting the interests of every fair player.
Platform Improvement and Personalization
To analyze your gaming preferences and deliver a better experience. Aggregated and anonymized statistics are used to improve the quality of our products and services.
Legitimate Promotional Communications
Subject to your consent, to inform you about bonus offers, promotions, and important updates. You can opt out of marketing communications at any time.
5.Sharing Information with Third Parties
567tv does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:
- Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners have their own privacy policies.
- Technology Service Providers: We use trusted technology partners for cloud hosting, cybersecurity, and data analytics services, who operate under strict confidentiality agreements.
- Identity Verification Services: Information required for age and identity verification may be shared with legitimate verification agencies.
- Legal Obligations: Information may be disclosed when required to comply with a court order, valid government directive, or applicable law.
- Business Restructuring: In the event of a merger, acquisition, or asset transfer, though the new entity will be required to follow this Policy.
6.Cookies and Tracking Technologies
Cookies are small data files stored in your browser. 567tv uses the following types of cookies:
Essential Cookies
Essential for the core functions of the platform — login sessions, security tokens, and payment processing. Without these, the service will not function properly.
Functional Cookies
To remember your preferences, language selection, and account settings. These enhance your personalized experience.
Analytics Cookies
To monitor and improve site usage. This information is analyzed in anonymous and aggregated form and is not used to identify you personally.
Cookie Controls
Non-essential cookies can be rejected or deleted through your browser settings. However, this may limit some functionality of the platform.
7.Data Security Measures
567tv applies industry-leading security measures to keep your information safe:
- SSL Encryption: Our entire website is protected by SSL/TLS encryption, which encrypts all communication between your browser and our servers.
- Data Encryption: Stored personal and financial information is protected by advanced encryption algorithms.
- Access Controls: Under a strict role-based access control system, only authorized staff can access the information they need.
- Security Audits: Regular security reviews and vulnerability assessments are conducted.
- Firewall and DDoS Protection: Multiple layers of security technology are used to protect our infrastructure from cyber attacks.
- Data Backups: Your information is stored in secure, encrypted backups.
That said, no method of data transmission or storage over the internet can guarantee 100% security. We make every effort, but absolute security cannot be guaranteed.
8.Data Retention Period
567tv retains your information only for as long as necessary. Retention periods are determined by the following criteria:
- Active Accounts: All relevant information is retained while the account remains active.
- Closed or Inactive Accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal, regulatory, or business requirements.
- Financial Records: Transaction information must be retained for an extended period in accordance with financial regulatory requirements.
- Dispute Resolution: Relevant information is retained until the related dispute is resolved.
Once the defined retention period ends, your information is securely deleted or anonymized.
9.Your Data Rights
You have the following rights over your personal information, which 567tv respects:
Right to Access
You may request to know what information we hold about you. After verification, we will provide that information within a set timeframe.
Right to Rectification
If you believe we hold incorrect or incomplete information about you, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information immediately.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. Such processing will be stopped immediately.
Right to Data Portability
In some circumstances, you may request to receive your personal information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily suspended.
10.Protection of Minors' Information
567tv is intended only for those aged 21 and above. We do not knowingly collect or process personal information from any minor.
Age verification is mandatory at the time of account registration. If it comes to our attention that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you are aware that a minor is using our platform, please notify us at [email protected].
11.Changes to This Policy
567tv may update this Privacy Policy from time to time. Changes will be handled as follows:
- For significant changes, we will notify you by email or through a notice when you sign in to the platform.
- For minor changes, the "Last Updated" date at the top of the page will be changed.
- Continuing to use the platform after notice has been given will be considered as your acceptance of the updated policy.
- If you do not agree with the changed policy, you may request to close your account.
If you request a copy of the previous version, we will provide it.
12.Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact us:
Privacy Contact
Your feedback or concerns about this policy are always welcome. Our goal is to maintain complete transparency regarding your privacy and to give your information the highest level of protection.